FREQUENTLY ASKED QUESTIONS
It is my first time purchasing online academic writing services, how does it work?
All you need for you are specific requirements for your paper. Once you have provided the instructions an expert in your field of specialization writes your paper. You will download the custom complete paper from your personal profile with us. You can upload supporting documents on your order form if there are some. You can also email us any material you think would be of help to the writer to create a high-quality paper of your liking.
What styles of research writing does graduate paper tutor handle?
We have writing experts in all academic fields who have great experience in all referencing styles such as APA, MLA, Harvard, Chicago, and Oxford, etc. the writers read carefully through the instructions provided of each style and are always flexible enough to accommodate new developments in writing styles. What is more, our writers have access to the best academic database hence can completing your assignment based on solid research.
What methods of payment do your company accept?
Our company uses PayPal as its method of payment given that it is the leading secure online method of payment.
Is my personal and billing information secure?
Our website uses secure socket layer (SSL) ensuring that your personal information is protected at all times.
Can I select my own writer?
Yes, you can, but at an extra fee.
What types of academic papers services does your company provide?
We have specialized in all types of academic writing papers including term papers, custom essays, dissertations, research papers, reports, and mathematics problems. We are a go-to company any time you need an assignment done despite the field and level of your academic career.
Is possible for me to make my payments in installments?
All the payments are done once you are done giving us the instructions of your assignment. There are no guarantees that clients will pay after they receive the paper and that is why the payment is done upfront. However, in an event, you are not satisfied with our work we offer endless revisions or even a refund in some cases.
Who are your writers?
Our writers’ pool is composed of native English speakers, Ph.D. holders, and Masters degree graduates from accredited universities. Most of our writers have great connections with major universities giving them the privilege to use various academic libraries.
How do I contact your company?
We have put various contact methods that you can use to reach us. Our support team is available by phone, email, and chat at any given time.
Why do your prices differ from other online academic writing companies?
Our writers are skilled and highly educated professionals that we believe they should receive fair compensation. Some of our writers are retired or part-time professors underpaying them will not sit well with them. Low pay does not match the quality of the job produced by our writers. Its only fair given that they are devoted to your paper and the amount of time they put to it is not a joke. They say you get what you pay for and with us, you will only get high-quality papers.
What is I do not like that paper received?
We value customer feedback. Therefore, if you do not like the completed paper, we offer free revisions. Our team understands customer satisfaction is our backbone, thus all you need is click on the revision button and the writer responsible for your paper will gladly revise your paper. You have 48 hours to submit your revision after receiving the paper.
What if the paper has gone under several revisions but I still feel that it does not meet my needs?
In this case, money back applies. All you need is to point out reasons why you are not satisfied with our work.
Will I be able to communicate with the writer working on my paper during the writing progress?
We have put a messaging system that allows you to communicate with your writer directly. We believe that communication is essential for the success of your assignment. With our messaging systems you can ask questions, request the writer to revise or upload additional files. Please note that we do not allow the exchange of personal information with our writers at any circumstances.
I’m I allowed sharing my email address with writer or Skype with them in regards with my paper?
We do not allow communications outside our communication systems. This is for your own interest. If you give any personal information in your messages our administrators will delete the message.
Are there chances that someone can tell that I used your services?