Describe how you used problem-solving skills to resolve a problem you encountered during your volunteer experience.

Problem Solving Reflection Form

Volunteer: _______________________________________________________

Professionals recognize that problem solving is integral to being human. The work environment is a center for problem-solving activities. The IDEAL problem-solving process developed by Bradford and Stein (1993) is implemented by: (I) Identifying the problem, (D) Defining the problem, (E) Exploring strategies, (A) Acting on ideas, and (L) Looking for effects.

Instructions: Describe how you used problem-solving skills to resolve a problem you encountered during your volunteer experience.

Problem:

Activities or actions taken to solve the problem:

Who did this process affect?

How were they affected?

Evaluate the effectiveness of this problem-solving activity:

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