Case Study Questions: 1. Outline some of the liability risks that may pertain to the following areas of a hotel: a) Doors, lobbies, and staircases b) Guest corridors c) Guest bedrooms, especially the bathrooms d) Dining rooms, bars, and banquet rooms e) Swimming pools, saunas, and hot tubs 2. Canada's climatic conditions increase the risks associated with the operation of a hotel. Describe how an innkeeper can reduce the risk of liability for three distinct risks 3. Discuss how a telephone attendant should handle a call from a terrified female guest who says that she has been attacked and that the attacker might still be in the room. 4. What are the most common sou rces of (a) salmonella, (b) trichinosis, and (c) E. coli? What steps can a restaurant take to avoid these types of food poisoning? 5. How is smoking in public places regulated in your jurisdiction?
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